Your Airport and Seaport Transport Questions Answered
Speak to our team at the office and we can make the necessary adjustments to your booking, offering as much support as we can.
Operating on a 24-hour service, you can expect no extra charges to be incurred for late nights or early morning transfers. However, extra costs are levied on Christmas Eve, Christmas Day, Boxing Day, New Years Eve and New Years Day
Send us an email to a2aairportservices@gmail.com or call us on 01227 36 22 22
You can meet your driver at a designated point inside the airport terminal and they will be holding a sign with your name on it. If you check your mobile phone, then our drivers will usually send a text containing their details so you would be able to contact them directly. Due to busy airports, you may not be able to locate your driver easily, in these cases, please contact the office and we will contact the driver to arrange another designated point - although this rarely happens and most people are able to locate their driver on arrival. Alternatively, if you do not have a mobile telephone, please ask the information desk to page your driver.
We can provide child seats and booster seats should you require them.
We have a wide range of comfortable vehicles. All vehicles have air conditioning, carry safety equipment and hands-free phone equipment.
Our office will monitor your flight arrival time and make the necessary arrangements for your collection.
A2A Cars & Airport Services are licensed by Canterbury City Council and all of our drivers are extensively vetted prior to employment and licensed by the local authority.
Unfortunately not as we comply with government legislation, which prohibits this. If you do wish to take a comfort break then please ask your driver to stop on route.
We can do this. Having expert knowledge of the motorways helps us provide you with the information that allows you to decide if you need to book more time for the journey or if the roads are likely to be quieter.
You can pay using cash and all major credit and debit cards. Cheque payment is not accepted.
Please ask the driver on arrival and they will be able to issue you with one.
Due to our reputation, we tend to get many booking, therefore you would benefit from booking early to avoid disappointment. However, we are able to accommodate bookings at short notice on some occasions. If you have any questions regarding our any transfer service please do not hesitate to contact us.
Your Chauffeur will contact you to discuss prior to meeting you.
Heathrow
Terminal 1 – At The Gate
Terminal 2 – At The Gate
Terminal 3 – Boots
Terminal 4 – Costa Coffee
Terminal 5 – Costa Coffee
Gatwick
South Terminal – At The Gate
North Terminal – At The Gate